Shipping Information

Shipping Information

All orders are generally shipped same day or next day.  (Monday-Saturday).  Occasionally we have an issue which will cause a delay, such as staffing shortages, etc. We will notify you if there is going to be a further delay in shipping your order.  

Orders that are placed before 9:00 am Pacific Time are typically shipped same day (Monday-Saturday).

Orders that are placed on Sunday will be generally be shipped out on Monday. 

Orders that are placed on a federal holiday will be shipped the following business day. 

Tracking Info

Once your order ships we will email you USPS tracking. If you did not receive the email please check your spam box.  Please note: It may take a day for the tracking info to start showing, the tracking starts when USPS picks up your order. 

What happens if the item I ordered is not in stock?

We do our very best to not sell items we do not have in stock. But occasionally our computer shows the wrong inventory, or when we go to pull the item it is damaged.  If this happens we will always notify you and see if you want a refund or would like to pick something else. 

Free Shipping

Orders that qualify for free shipping are shipped by 2-3 business day USPS Priority Mail.

Questions About Orders

All online purchases are packaged and shipped out of our Eureka location. If you have any questions about products or an order you placed, feel free to contact Humboldt Clothing Company Eureka at (707) 476-0400 10:00 am to 8:00 pm (PST) Monday-Thursday & Saturday, 10:00 am to 9:00 pm (PST) Friday, and 11:00 am to 6:00 pm (PST) Sunday. Hours may vary on holidays.

 *All orders are shipped via USPS, and YES, we can ship to PO BOXes.  If you place a large order $300+ we may consider shipping it UPS or another carrier. We will notify you if we ship by another carrier. 

International Orders

Yes, we do ship internationally, but there are limitations on which countries we will ship to, when you go to Checkout only the countries we ship to will be available for checkout.

When ordering internationally please remember these important points:

  • International customers are responsible for any and all fees, taxes, and duties incurred. You can obtain more information at your local customs office. All goods are shipped “FOB” by our warehouse.FOB (Freight On Board) – An International Term of Sale that means the seller fulfills their obligation to deliver when the goods have passed over the border at the named border of the country. This means that the buyer has to bear all costs, risks to, loss of, or damage to the goods from that point. This includes the duties and taxes. The FOB terms require the seller to clear the goods for export.
  • The “Ship To” and “Bill To” addresses must be the same on all international orders.
  • Any oversize items are not available for shipment outside of the Continental U.S. and Canada. 
  • Processing time on international orders can take up to 4 additional business days.
  • We DO NOT ship to freight forwarders. If you enter an order to be shipped to a freight forwarder, unfortunately we will need to cancel the order.

My order never arrived, what do I do?
Start by checking with surrounding houses or buildings to be sure that you item was not delivered to a neighbor.  Check your email for the tracking, and be sure to track it.  Also please ask your postmaster or post office for help if you did not recieve your package. If you are unable to locate it, please contact customer service at: humboldtclothing@gmail.com or by calling the Eureka Store (707) 476-0400