Return Policy for Online Purchases

We want you to be 100% happy with your purchase here at, so we offer Free Easy Returns within 60 days of purchase for online orders. If you ordered the wrong size, no big deal, we understand its hard to guess what size you will need when shopping online.

If you ordered the wrong size, just click on the black tab that says "Free Product Returns" on the bottom right on our homepage, and follow the prompts to get your free return shipping label. Send the item/s back by usps (united states postal service), and we can exchange for the correct size if we have it in stock, or provide a full refund if you would prefer, please enclose a note inside the box with your contact info telling us what you would like to do.  Items must be in new condition, and must be unwashed, unworn, and smoke and pet hair free.  

Let us know if you have any questions, you can send us a message through the Green Contact Us tab on our homepage, or you can always call the Eureka store at 707 476 0400 (during store hours) if you have questions, or want us to hold an item.

Note- This policy is only for items purchased in our online store at
If you purchased an item in our retail stores, and need to exchange, please Contact us for further details, we may still be able to arrange an exchange if you are willing to pay for shipping, and if the item was purchased in the last 60 days.